Refund, Cancellation & Delivery Policy
Delivery
Apzo sells digital credits only. Nothing is shipped. Credits are added to your account instantly after a successful payment, and you can see them at the top of the page. Websites and apps you build are delivered on screen, by live link and as downloads.
Automatic refunds of credits
If a build, change or APK build fails, the credits it used are returned to your account automatically.
Refunds of money
- Money deducted but no credits added: credits are usually added within a few minutes. If not, contact us with your payment ID and we will add the credits or refund you in full.
- Unused packs: you can ask for a full refund within 7 days of purchase if no credits from that pack have been used.
- Used credits cannot be refunded, because the AI work has already been done.
- Duplicate payments are refunded in full.
Approved refunds are sent back to the original payment method within 5 to 7 working days.
Cancellation
There is no subscription to cancel. You only pay when you choose to buy a credit pack.
Payments in apps you make
Refunds for purchases made inside apps built with Apzo are handled by the owner of that app, because the money goes directly to them.
How to ask for a refund
Please email mamtarani999944@gmail.com or call or WhatsApp 8491083653 with your registered email and Razorpay payment ID.